Terms of Service

Last updated: May 2026

By accessing or using Double O Digital services ("Services"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our Services.

1. Services

Double O Digital provides custom AI assistant development, SEO services, and related digital services for small businesses. The specific scope, deliverables, and pricing for each engagement are defined in a separate client agreement or invoice.

2. Client Responsibilities

  • Provide accurate business information required to build your AI assistant
  • Review and approve deliverables within the agreed timeline
  • Provide API keys or platform access as required for deployment
  • Ensure your use of the AI assistant complies with all applicable laws and platform terms

3. Payment Terms

  • Setup fees are due before project commencement
  • Monthly maintenance fees are billed on a recurring basis
  • All payments are non-refundable after work has commenced, except where a 30-day fix guarantee applies
  • Late payments may result in service suspension

4. 30-Day Fix Guarantee

If your AI assistant does not perform as scoped within the first 30 days of launch, we will fix it at no additional cost. This guarantee covers functionality issues, not changes in business requirements after approval.

5. Intellectual Property

Upon full payment, the client owns all custom code, content, and assets created specifically for their project. Double O Digital retains the right to use general frameworks, methodologies, and non-proprietary components.

6. Monthly Subscription Services

Monthly maintenance plans are month-to-month with no long-term contracts. Either party may cancel with 30 days written notice. Upon cancellation, the client retains all built assets.

7. Limitation of Liability

Double O Digital is not liable for any indirect, incidental, or consequential damages arising from the use of our Services, including but not limited to lost revenue, missed leads, or platform downtime outside our control.

8. Third-Party Platforms

Our services may integrate with third-party platforms (OpenAI, Meta, Google, etc.). We are not responsible for changes to third-party APIs, pricing, or terms of service that affect your AI assistant's functionality.

9. Confidentiality

Both parties agree to keep confidential any proprietary business information shared during the engagement. This does not apply to information that is publicly available or independently developed.

10. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Harris County, Texas.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our Services after changes constitutes acceptance of the revised Terms.

12. Contact